21+ Only

bb 88's Commitment to Responsible Gaming

Gaming should stay fun, not become a source of stress. bb 88 believes that playing with a healthy mindset gives you the best experience. On this page you can learn how to set your own limits, recognize warning signs, and seek help when needed.

For persons aged 21 and above only — age restriction strictly enforced

What Responsible Gaming Is and Why It Matters

Betting and casino gaming are primarily a form of entertainment. But when gaming moves beyond a pastime and becomes a habit, that is when problems begin. Responsible gaming means understanding your financial means and mental state before you play, keeping a clear head after a loss, and never treating gaming as a source of income.

On the bb 88 platform, we want every user to play with consideration. That is why we offer a range of tools and options to help you stay in control of your gaming. Our Terms and Conditions clearly state that all users must use the platform responsibly.

Remember, betting is never a solution to financial difficulties. The urge to place more bets to recover lost money is the most dangerous pattern. Every bet is independent and has no connection to any previous outcome.

Entry Prohibited for Those Under 21

The minimum age to register and participate in any form of betting activity at bb 88 is 21.

21+
All casino games, slots, cricket betting, and live casino participation at bb 88 are for persons aged 21 and above only. Opening an account for a minor is strictly prohibited. If anyone in your household is between 18 and 20 years old, please keep them from using this platform.

We strictly follow our account verification process to protect minors. If there is reason to believe an account holder does not meet the age requirement, we may request confirmation documents at any time and suspend the account. We urge guardians to keep their devices and bb 88 account credentials out of reach of children.

Take Control of Your Own Gaming

bb 88 allows you to manage your account activity at any time. To use these tools, contact us via live chat or email.

Set a Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once the set limit is reached, no further deposits will be possible.

Session Time Control

Decide in advance how long you will play in one sitting. Once that time is up, your account will automatically log out.

Temporary Break

If you want to step away from gaming for a while, temporarily suspend your account for anywhere between 24 hours and 30 days.

Self-Exclusion

To stop playing for an extended period, you can request that your account be closed for 6 months or permanently. While this decision is in effect, you will not be able to re-register.

Review Gaming History

View a detailed record of your bets, wins, and losses. Staying aware of your own habits is the first step in responsible gaming.

24/7 Support

For any questions about responsible gaming or to activate a tool, contact us via live chat or email — support is available in Bengali and English.

Recognizing the Signs of Problem Gaming

If the following signs appear, it means gaming is no longer staying within the bounds of entertainment.

  • You feel a repeated urge to bet again in order to recover money you have lost.
  • You are hiding your gaming activity from family or those close to you.
  • You have tried to cut back on gaming but have failed repeatedly.
  • Money needed for household or personal expenses is being spent on betting.
  • You are neglecting work, studies, or social responsibilities to spend time gaming.
  • You feel irritable or restless when you are not playing.
  • You are placing bets by taking on debt or borrowing money from others.

Check Yourself

If one or more of the signs above apply to you, it is a cause for concern. But there is nothing to be ashamed of — many people find themselves in this situation and are able to work through it with the right support.

The first step is the most important — ask yourself: is gaming having a positive or negative impact on my life? If the answer points to the latter, take action right away.

Our FAQ page has detailed information on self-exclusion and account controls.

Get Help — You Do Not Have to Face It Alone

If you are experiencing difficulties, you can reach out to the following sources for support.

bb 88 Live Chat Support

Our support team is available 24 hours a day, 7 days a week in Bengali and English. Requests for self-exclusion or limit-setting can be made directly through live chat.

Contact by Email

Write to our email support for any matter related to responsible gaming. We aim to respond as quickly as possible.

Family and Loved Ones

Family and trusted friends are often the most effective source of support. Speak openly — they are there for you.

Seeking help from a professional counsellor or psychologist is an effective way to overcome problem gambling. Professional mental health counselling services in Bangladesh are now far more accessible than before. Speaking with a specialist is not a sign of weakness — it is a sign of awareness.

Those who have a family member affected by a gambling problem can also seek professional advice. Often, the right support from family plays the biggest role in resolving the issue.

To learn how your information is stored and your privacy is protected at bb 88, read our Privacy Policy.

bb 88's Commitment as a Responsible Platform

We do not only want to provide entertainment — we want every user to stay healthy and safe.

Age Verification

Age is confirmed at the time of account registration and again when necessary.

Self-Control Tools

Deposit limits, session time controls, and self-exclusion are available to all users.

Round-the-Clock Support

24/7 live chat and email support is available in Bengali.

Data Protection

Your personal information is kept secure with SSL encryption.

A Few Simple Habits for Safer Gaming

First, before placing any bet, decide the maximum amount you are willing to lose and do not go beyond that limit under any circumstances. Keeping a deposit limit active on your account ensures this automatically.

Second, avoid betting while drinking alcohol or under mental stress. Your ability to make sound decisions is reduced in that state, and the likelihood of taking greater risks increases.

Third, take breaks during gaming sessions. Playing for a long stretch at a time weakens your judgment. Take at least a short break every hour — drink some water, go for a walk, or talk to your family.

Fourth, do not place increasingly larger bets within the same session in hopes of a bigger win. The mindset of "I just won, let me play once more" is what causes the most significant losses in most cases.

For more information about your account and using the bb 88 platform, visit our About Us page.

Common Questions about Responsible Gaming

The duration of your self-exclusion depends on what you requested. If you chose a fixed-term exclusion, you can apply to reactivate your account once that period ends. However, if you opted for permanent self-exclusion, your account cannot be reopened. In either case, contact us via live chat or email.

Yes, once you request a deposit limit, it takes effect quickly. However, requests to increase or remove a limit may take a little longer — this is intentional, to prevent impulsive decisions. Lowering a limit always takes effect immediately.

A family member cannot close an account as a third party, as only the account holder's request is accepted for account security reasons. However, if you want to make the decision with the support of a family member, you are welcome to contact our live chat together.

Without taking conscious steps, this problem generally does not resolve itself. However, with the right support and determination, many people have overcome the habit. Talk to family, friends, and if needed a professional counsellor — that is the most effective approach.

No. The minimum age to participate in any betting or casino gaming activity at bb 88 is 21. Accounts for those aged 20 or under are not permitted, and any account found to be in breach of this rule will be permanently closed.

No. The bb 88 support team is available 24 hours a day in both Bengali and English. For anything related to responsible gaming or self-exclusion, simply write in Bengali and you will receive the help you need.